Last Updated: Jan 15th, 2025

1. Returns

We accept returns within 7 days of the original purchase date. To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• A receipt or proof of purchase is required.

2. Non-Returnable Items

Certain items are exempt from being returned, including:

• Perishable goods (e.g., food, flowers)

• Intimate or sanitary products

• Hazardous materials

• Gift cards

• Downloadable software products

• Some health and personal care items

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

4. Late or Missing Refunds

If you haven’t received a refund yet:

• First, check your bank account again.

• Then, contact your credit card company; it may take some time before your refund is officially posted.

• Next, contact your bank. There is often some processing time before a refund is posted.

• If you’ve done all of this and still have not received your refund, please contact us at [insert contact information].

5. Sale Items

Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

6. Contact Information

For questions related to refunds and returns, please contact us at:

• Email: [email protected]

• Phone: +91 7972401093

By clearly outlining your refund and return policies, you help manage customer expectations and protect your business. Ensure that this policy is easily accessible on your website, such as in the footer or during the checkout process. 

Remember, this template is a starting point. Tailor it to your specific business needs and consult with a legal professional to ensure compliance with all applicable laws and regulations.